Get In Touch With BarToolsHub
We’re here to help! Whether you have a question about our products, need assistance with an order, or want to share feedback, our customer support team is ready to assist you.
Email Us
For all inquiries, please reach out to us at:
HaikoFengQing110@hotmail.com
We strive to respond to all emails within 24 hours during business days.
Customer Service Hours
Our support team is available during the following hours:
- Monday to Friday: 9:00 AM – 6:00 PM (China Standard Time, GMT+8)
- Saturday: 10:00 AM – 4:00 PM (China Standard Time, GMT+8)
- Sunday: Closed
Please note that response times may be slightly longer during weekends and public holidays.
What We Can Help With
- Product information and recommendations
- Order status and tracking
- Returns and exchanges
- Shipping inquiries
- Wholesale and bulk orders
- General feedback and suggestions
Response Time
We value every customer and aim to provide prompt, helpful support. Most emails are answered within 12-24 hours on business days. If you don’t hear back from us within 48 hours, please check your spam folder or resend your email.
We appreciate your patience and look forward to serving you!
